How do I accept the gift cards?
Our gift cards will work on your existing point of sale. No additional hardware required. They even work on square.
How often do I have to pay?
Our fees are due annually and valid for 12 months regardless of when you sign up. If you sign up in May you would be up for renewal the following May. There are no additional fees.
**You can join our program from Jan 15 to Oct 31st each year. We will not be accepting any new businesses from Nov 1 to Jan 14**
I have signed up my business but my listing is not showing on the directory?
Listings are displayed once your listing has at least a logo, basic description and contact info. We know first hand how busy business owners are so we want to ensure you have time to complete your listing before it goes live.
We check regularly (during business hours) to make sure we activate all completed listing. You can always email once your listing is ready to go if you prefer.
I have signed up and completed my profile. Now what?
We will email/phone you to arrange a time to come by and register your POS (Point of Sale) terminal. Once your POS is registered you are able to accept The Local Gift Card.
Can I change my business profile?
Yes! You can login and update your business profile at any time.
I have noticed that businesses have window decals – how do I get my window decal?
Window decals are delivered when we register your POS terminal. If you require another window decal please feel free to email us.
I have heard that you are going to be hosting events. I would like you to host an event at my business. How do I make that happen?
If you would like your business to be considered for one of our events please email us with the subject line: events
I am a solopreneur, non-profit or farmer. I have heard that you have a reduced annual fee for such businesses?
Yes. If you are a solopreneur who works from home, are a local non-profit or farmer please email us with your contact information. If you meet our criteria we will send you a link to register at a reduced rate. We want to make sure our program is accessible to everyone.
I still have questions, what should I do?
Please contact us and we will be happy to answer your questions.